To schedule your next glow-up, please book directly through SknbyGuam.com using the Booking tab — this applies to all new appointments and rebooking.

Once you secure your time, you’ll be prompted to complete your required consent forms. All service appointments require completed consent forms and will not be accepted without them.

Book with ease, complete your forms, and let’s get your skin thriving. ✨

At SKN by Guam, getting started is simple, intentional, and fully personalized to you—no matter where you are.

Step 1: Book Your Consultation

Choose your virtual appointment time through our booking page. Once booked, you’ll receive a confirmation email with everything you need to get started.

Step 2: Complete Your Skin & Lifestyle Form & Submit Photos

Before your session, you’ll fill out a detailed questionnaire about your skin concerns, routine, lifestyle habits, and goals. This helps us understand the full picture—not just what we see on the surface.

Step 3: Meet Virtually

During your one-on-one video consultation, we’ll go over your concerns, current routine, and skin history. This is your space to ask questions, get clarity, and feel heard.

Step 4: Personalized Plan Delivery

After your session, you’ll receive a customized skincare and lifestyle plan tailored specifically to your skin needs, goals, and budget.

Step 5: Ongoing Support (Optional)

For clients who want continued guidance, follow-ups are available to track progress, adjust your routine, and keep your skin evolving in the right direction.

Your skin journey doesn’t have to feel overwhelming. We simplify it, personalize it, and walk it with you—step by step.

Healthy skin doesn’t happen overnight, and neither do thoughtful consultations. At SKN by Guam, I take the time to provide personalized guidance tailored to your skin’s needs.

Monday – Friday : 8:00 AM – 5:00 PM PST

Saturday: 9:00 AM — 2:00 PM PST

Sunday: Closed

All virtual consultations are by appointment. Messages received after business hours will be answered during the next business day.

Thank you for being here. Your skin journey starts with one simple step, and I’m honored to be part of it.

A $50 non-refundable booking deposit is required to secure your appointment. This deposit goes towards your service and locks in your spot.

Thank you for respecting my time and policies. 💛

At SKN by Guam, respect for time goes both ways. A 10-minute grace period is enforced for all appointments. Anything after 10 minutes will result in your appointment being canceled on my end, and the remaining balance of your scheduled service will be charged to the card on file. You will be notified by email.

If you do not have a card on file, you will be required to pay the remaining balance of the missed appointment before rebooking.

If I am still able to take you after the grace period, a non-negotiable $20 late fee will be added to your total.

⸻

No-Shows

If you are unable to make your appointment and do not communicate within the 10-minute grace period, your appointment will be canceled. The remaining balance of the scheduled service will be charged to the card on file, and you will be required to pay in full when booking your next appointment.

If a second no-show occurs, your appointment will be canceled, the remaining balance will be charged, and you will be blocked from booking any further services.

Thank you for respecting the policies and the time set aside for your service. 💛

At SKN by Guam, we value your time, energy, and commitment to your skin. To keep our booking system fair and accessible for all clients, please review our updated policy below.

Appointment Reminders

To help you stay aligned with your scheduled service, a reminder email and text will be sent 30 hours before your appointment.

24-Hour Courtesy Notice

We require a 24-hour notice to cancel or reschedule your appointment without any fees.

Please remember: All $50 deposits are nonrefundable.

Late Cancellations & Same-Day Changes

If your appointment is canceled or rescheduled within 24 hours of your booked time:

• The remaining balance of your scheduled service will be charged to the card on file.

• Your appointment will be canceled on our end.

• A new deposit will be required to secure a new date.

Rescheduling With No Penalties

If you reschedule before the 24-hour mark:

• No additional fees will be applied.

• Your original deposit will transfer over.

• No new deposit is required.

Reschedule Limit

You may reschedule your appointment up to three times.

After the third reschedule:

• The appointment will be canceled.

• A new deposit will be required to rebook any future service.

At SKN by Guam, we love capturing and sharing the glow-up moments of our clients. To protect your privacy and maintain a professional environment, please review our Photo & Video Policy:

Consent

• By booking a service with SKN by Guam, you consent to the possibility of photos or videos being taken/used during your session for marketing, social media, or promotional purposes, unless you specify otherwise.

• If you do not wish to be photographed or filmed, please inform us before your appointment, and we will respect your privacy.

Client Images

• Photos and videos may include images of your skin results, products used, or treatment process, without identifying personal details.

• Any photos/videos used for marketing will be shared across SKN by Guam platforms, including website, social media, and promotional materials.

Social Media Etiquette

• Clients are welcome to take their own photos or videos during sessions, with discretion and respecting other clients’ privacy.

• Tagging or sharing SKN by Guam content is appreciated but optional.

Use of Media

• SKN by Guam reserves the right to edit, crop, or enhance images/videos for professional use.

• All media remains the property of SKN by Guam unless otherwise agreed upon in writing.